If you are a vacation rental owner that wants to use a management agency, you need to be sure you pick the right one. There are lots of agencies available that are competing for your business.  You need to narrow down the prospects by examining each company. 

Hours of Operation

Hours of operation are important when selecting a vacation rental management agency.  You need to use a company that keeps regular hours.  Your management company needs to be available so you can keep your calendar full. 

Marketing Plan

How are they going to find renters?  Ask them what they intend to do to market your property.  Let them know about VacationRental.org and all of the marketing options available at this website.  Also, find out what other tactics they will use to make sure get lots of bookings. 

Their Policies

How quickly do they respond to rental inquiries?  Do they call or email?

• You need a rental company that responds within 24 hours.  While you can hire a company that responds via email, it is better if they call potential renters.

What do they require of the renters? 

• They should require a written contract, as well as a deposit.  In addition, there should be other requirements that are worked out between you and the company.

Do they have a full staff (maintenance, housekeeping, etc) on hand to help with your rental?

• They need to have a staff available to take care of your rental property.

These are all important questions. You need to select a company that conducts itself in a way that will benefit your business.  Make sure they will help your business and not hurt it.

References

Get two references from companies you are interested in hiring.  Check with their references and make sure they provided their clients with everything they needed. You need to use the best, and the way to find the best is to talk to their clients.

Check Customer Feedback

You need to pick a company that has a good relationship with clients.  You can easily research this by going to Google and typing in the management company’s name.  Look for comments left by people that have used the service.

Be selective when picking a property management company.  The company you choose will represent your business. You want to select the best so you can receive the best results.